At FarmKO Fun Farm and Glamping, we value your trust and are committed to protecting
your personal information, This Privacy Policy explains how we collect, use, and safeguard
the information you provide to us when you stay at our glamping resort, use our website, or
engage with our services.

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, Address, phone number, email, date of birth,
government issued ID, payment details and reservation history.
Booking Information: Checkin/Check Out dates, room preferences, and special
requests.
Communications: Records of emails, messages, or calls and inquiries with our
sta .
Website/Online Data: IP Address, Browser Type, device information, and cookies
when you use our website
On-Property Data: CCTV footage for safety and security, WIFI usage logs, and
service requests.

2. How We Use Your Information

We use your information to:
 Process and confirm reservations
 Provide services during your stay
 Communicate with you before, during and after your stay
 Improve our services, facilities, and guest experience
 Ensure the safety and security of our guests and sta
 Comply with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information. However, we may share your information
with:
 Service Providers: Payment Processors, IT Support, marketing platforms, or booking
partners.
 Legal Authorities: When required by law, court orders, or government regulations
 Business Partners: In cases of co-branded services, events, or promotions (only
with your consent).

4. Data Security

We use industry- standard security measures to protect your information. Access to
personal data is restricted to authorized sta only. While we take precautions, no system is
100% secure, and we cannot guarantee absolute security of your data.

5. Data Rentention

We retain your information only as long as necessary:
 Reservation and billing data: kept for 2 years as required by law.
 Guest Profile information: Retained for future bookings unless you request deletion
 CCTV and Security logs: Kept for 30 days unless required for investigations

6. Your Rights

Depending on local laws, you have the right to:
 Access, correct, or update your personal information
 Request deletion of your data
 Withdraw consent for certain types of data processing
 Opt-out of marketing communications
Requests can be made by contacting us at inquiry@farmko.com

7. Cookies and Online Tracking

Our website uses cookies to enhance your browsing experience. You may disable cookies
in your browser, but some related features of our site may not function properly,

8. Third Party Links

Our website or booking platform may contain links to third party sites. We are not
responsible for the privacy practices of those websites.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be
available on our website, with e ective date updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information,
please contact:

Prime Xynergies Integrated Farms, Inc.
FarmKO, Brgy. Sitio Central, Dolores , Quezon Province 4326
Hotline: +63906 233 7376

Email: inquiry@farmko.com

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FarmKO, Brgy, Sitio Central, Dolores, 4326 Quezon

Customer Care Hotlines

Globe: 0906 233 7376
Smart: 0906 233 7376